Privacy Policy for DeliPrinter App

DeliPrinter App User Privacy Policy

App Name:DeliPrinter

Developer:Wuhan Deli Intelligent Office Research Institute Co., Ltd.

Last Updated: [2026.06.12]

Effective Date: [2026.06.12]

Version Update Notice

In order to better protect your rights and interests, we may update this Privacy Policy from time to time.

Please carefully read and fully understand this Policy before using or continuing to use the DeliPrinter App and related services. By using or continuing to use the App, you acknowledge that you have read and understood this Policy and agree to the processing of your personal information as described herein.

Special Reminder

This DeliPrinter App User Privacy Policy (hereinafter referred to as “this Policy” or “this Privacy Policy”) applies only to the DeliPrinter App products and related services provided by Wuhan Deli Intelligent Office Research Institute Co., Ltd. (hereinafter referred to as “we”, “us”, or “our”).

Please note that our products and services may contain links to third-party products or services. Such third-party products or services are not governed by this Policy. We recommend that you read the privacy policies of those third parties before using their products or services.

We understand the importance of personal information to you and will take reasonable and appropriate measures to protect the security and confidentiality of your personal information.

Before using the DeliPrinter App, please carefully read and fully understand this Policy, especially the terms that are closely related to your rights and interests. If you do not agree with any part of this Policy, please stop using the App and related services immediately.

If you have any questions, comments, or suggestions regarding this Policy, you may contact us using the contact information set out in Section 10 of this Policy.

This Privacy Policy will help you understand the following:

1. How we collect and use your personal information

2. How we use cookies and similar technologies

3. How we share, transfer, and publicly disclose your personal information

4. How we store and protect your personal information

5. Sensitive personal information notice

6. Your rights

7. How we handle children’s personal information

8. International data storage and transfer

9. How this Policy is updated

10. How to contact us

11. Governing law and dispute resolution

1. How We Collect and Use Your Personal Information

(1) Collection and Use of Personal Information

1. Registration and Login

When you register for or log in to your account, we may collect your email address and login credentials. If you choose to log in through a third-party account supported by us, such as Apple, Google, or Facebook, we may collect the account information authorized by that third party, such as your account identifier, nickname, avatar, or email address, subject to the information you authorize that third party to share with us.

If you choose to use guest mode, you may access limited functions of the App without registering an account.

If you refuse to provide the information necessary for account registration or login, you may not be able to register for or log in to the App, but you may still be able to use certain limited features in guest mode.

2. Device Connection

When you use the device connection function, we may collect device-related information and, where necessary, nearby Bluetooth device information and location-related information in order to help you search for, identify, and connect to compatible Deli printing devices.

If you refuse to provide the above information or permissions, you may not be able to use the device connection function, but this will not affect your use of other basic functions of the App.

3. Profile Information

When you choose to set up or update your account profile, we may collect and use your profile picture, nickname, and other profile information you voluntarily provide.

If you do not provide such information, it will not affect your use of the core functions of the App.

4. Browsing and Use Records

When you use the App, we may automatically collect certain device information and log information, such as device model, operating system version, app version, IP address, access date and time, and operation records, in order to ensure service stability, optimize product performance, and improve user experience.

5. Printing Services

When you use the printing function of the App, we may collect necessary device information, print task information, and print history in order to provide printing services, display your print records, and help troubleshoot service issues.

If you upload images or files for printing, we will process the content you upload solely to provide the requested printing service.

If you refuse to provide the information necessary for printing, we may not be able to provide printing services, but this will not affect your use of other basic features of the App.

6. Image Upload

When you use image upload functions, including selecting images from your album or capturing images with your camera for printing or profile setup, we may collect and process the image content you choose to upload.

7. Shopping and Order Placement

When you purchase products through the App, we may collect information necessary to complete the transaction, including product information, recipient name, shipping address, contact information, order number, order amount, payment method, payment account information as applicable, order time, transaction status, and after-sales service information.

If you refuse to provide the above information, we may not be able to complete your order or provide related customer support.

8. Customer Support

When you contact us for customer service or technical support, we may collect the information you provide, such as your contact details, account information, device information, order information, communication records, and the content of your inquiry, in order to verify your identity, respond to your request, resolve your issue, and improve our services.

If you refuse to provide the necessary information, we may not be able to fully process your request, but this will not affect your use of other basic features of the App.

9. Security Assurance

To maintain the security and stability of our products and services, prevent fraud, detect abnormal behavior, troubleshoot technical issues, and protect the rights and interests of users and us, we may collect and analyze information such as account information, device information, app operation logs, IP address, network status, and service error logs.

10. Product Improvement

We may conduct statistical analysis on how users interact with our features and services, such as feature usage frequency and basic app performance indicators, in order to improve our products and services.

Such analysis will be carried out to the extent reasonably necessary and, where possible, based on aggregated or de-identified information.

11. Situations Where Consent May Not Be Required

To the extent permitted by applicable law, we may process personal information without your prior consent in circumstances such as:

1. where necessary to perform a contract with you;

2. where necessary to comply with legal obligations;

3. where necessary to respond to emergencies or protect the vital interests of individuals;

4. where the information has been lawfully made public by you or otherwise lawfully disclosed;

5. other circumstances permitted by applicable law.

 (2) Device Permissions We May Request

To provide you with the functions of the DeliPrinter App, we may request the following permissions on your device. You may disable these permissions at any time through your device settings, although doing so may affect certain functions of the App.

If you do not authorize Bluetooth permission, you may not be able to connect the App to compatible printing devices via Bluetooth.

If you do not authorize Photos/Storage permission, you may not be able to upload images from your device for printing.

If you do not authorize Camera permission, you may not be able to take photos for printing or profile setup.

If you do not authorize Location permission, Bluetooth scanning on certain devices or operating systems may not function properly.

(3) Third-Party Services and SDKs

To provide certain functions and services, we may integrate third-party SDKs or services. These third parties may process certain information in accordance with their own privacy policies.

The third-party SDKs currently integrated into this App are as follows:

1. Google Sign-In SDK

- SDK Name: Google Play Services Auth

- Package: com.google.android.gms:play-services-auth:21.0.0

- Category: Login / Authentication

- Purpose:To enable users to log in with their Google account

- Privacy Policy:https://policies.google.com/privacy

- Whether personal information is involved: Yes

- Possible data involved: Google account identifier, email address, profile name, avatar, and other information authorized by the user

2. Alibaba Cloud OSS SDK

- SDK Name: Alibaba Cloud OSS Android SDK

- Package: com.aliyun.dpa:oss-android-sdk:2.9.13

- Category: Cloud Storage

- Purpose: To upload and store files and images on cloud servers

-PrivacyPolicy/OfficialWebsite: https://www.alibabacloud.com/help/en/legal/latest/alibaba-cloud-international-website-privacy-policy

- Whether personal information is involved: Yes

- Possible data involved: files or images uploaded by the user, device information, network information, and technical logs necessary to provide storage services

We recommend that you carefully read the privacy policies of these third parties to understand how they process your personal information.

 2. How We Use Cookies and Similar Technologies

 (1) Cookies

To ensure the proper functioning of our services and improve your user experience, we may use cookies and similar technologies. Cookies may store certain information such as identifiers, login status, and preferences, which help us maintain account sessions, improve service security, and optimize product functions.

You may manage or disable cookies through your browser or device settings. However, disabling cookies may affect certain functions or your user experience.

 (2) Clipboard

When you use copy-and-paste related functions within the App, we may access clipboard content only to the extent necessary to support the feature you actively invoke, such as printing pasted text or content.

We do not use clipboard access for purposes unrelated to the feature you are using.

 3. How We Share, Transfer, and Publicly Disclose Your Personal Information

 (1) Sharing with Third Parties

We do not share your personal information with third parties unless:

1. it is necessary to provide the services you request;

2. we have obtained your consent;

3. it is required by applicable law; or

4. it is necessary to protect our legitimate rights and interests, or those of users or the public, to the extent permitted by law.

 (2) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

1. with your consent;

2. in connection with a merger, acquisition, reorganization, asset transfer, or similar transaction, in which case we will require the receiving party to continue protecting your personal information in accordance with this Policy and applicable law.

 (3) Public Disclosure

We will only publicly disclose your personal information where:

1. we have obtained your consent;

2. you choose to disclose it yourself; or

3. public disclosure is required by applicable law or is necessary to enforce our legal rights.

 (4) Exceptions

To the extent permitted by applicable law, your prior consent may not be required for sharing, transfer, or public disclosure in certain situations, such as compliance with legal obligations, protection of vital interests, or emergency response.

 4. How We Store and Protect Your Personal Information

 (1) Storage of Personal Information

 1. Storage Location

The personal information we collect through the DeliPrinter App is stored on servers located in Singapore.

 2. Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law.

When the retention period expires, or when your personal information is no longer necessary for the relevant purposes, we will delete or anonymize it in accordance with applicable law.

If we cease operating the App or relevant services, we will notify you as required by applicable law and delete or anonymize your personal information within a reasonable period, unless otherwise required by law.

 (2) Protection Measures

We have taken reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, damage, or loss. Such measures may include encryption, access controls, security monitoring, internal management procedures, and staff training.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Although we strive to protect your personal information, we cannot guarantee absolute security.

If you believe your account or personal information has been compromised, please contact us immediately using the contact information in Section 10.

 5. Sensitive Personal Information Notice

Depending on the services you use, some information may be considered sensitive personal information under applicable law, such as payment-related information, precise location information where required for Bluetooth scanning, and order or transaction records.

Where required by applicable law, we will provide additional notice or obtain your consent before processing such information.

 6. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

1. Right to access the personal information we hold about you;

2. Right to correct or update inaccurate or incomplete personal information;

3. Right to delete your personal information in certain circumstances;

4. Right to withdraw consent where processing is based on your consent;

5. Right to request account deletion;

6. Right to contact us regarding your privacy concerns.

You may exercise these rights through the relevant settings or support channels within the App, or by contacting us using the contact information in Section 10.

For security purposes, we may need to verify your identity before processing your request.

We will respond to your request within a reasonable period and in accordance with applicable law.

 7. How We Handle Children’s Personal Information

The DeliPrinter App is not specifically directed to children. We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us without proper authorization, please contact us and we will take reasonable steps to review and handle the matter in accordance with applicable law.

 8. International Data Storage and Transfer

The personal information collected through the DeliPrinter App is stored in Singapore.

Based on the information currently provided by us, we do not conduct cross-border transfers of your personal information beyond the storage and processing arrangements disclosed in this Policy.

If this changes in the future, we will update this Policy and, where required by applicable law, notify you or obtain your consent.

 9. How We Update This Policy

We may update this Policy from time to time due to changes in our services, business operations, legal requirements, or other reasons.

If we make material changes to this Policy, we will notify you through appropriate means, such as an in-app notice, email, website notice, or other reasonable methods, as required by applicable law.

Your continued use of the App after the updated Policy takes effect means that you acknowledge and accept the updated Policy, to the extent permitted by applicable law.

You may view the latest version of this Policy within the App or through our official website.

 10. How to Contact Us

If you have any questions, comments, requests, or concerns regarding this Privacy Policy or our personal information handling practices, you may contact us through the following means:

Company Name: Wuhan Deli Intelligent Office Research Institute Co., Ltd.

Address: Room 701, Zhongtie Technology Building, No. 45 Xudong Avenue, Hongshan District, Wuhan, Hubei, China

Website: https://www.delicloud.com/index.html

Email: cloud_dev@nbdeli.com

We will review your request and respond within a reasonable period in accordance with applicable law.

 11. Governing Law and Dispute Resolution

This Privacy Policy shall be governed by the laws applicable in the jurisdiction where the relevant services are provided, unless otherwise required by applicable law.

Any dispute arising from or relating to this Privacy Policy shall first be resolved through friendly consultation. If the dispute cannot be resolved through consultation, either party may submit the dispute to a court or dispute resolution body with competent jurisdiction in accordance with applicable law.